Well, I’ve now seen it all. I’ve battled with Samsung, and with HP, but none shall compare with the epic that is… EPO Technology. They manufactured a CD-ROM drive I purchased, and it’s not working with the system I installed it on at work. I sent them the following e-mail:
I have a CD ROM drive I just recently installed, item #CR-856E. It was like new when I installed it, but it worked for about a week, then stopped detecting CDs. The drive lights up initially as if it’s detecting, but then stops for no apparent reason and doesn’t show any disc in the drive. I’ve triple checked the hardware, jumpers, etc. Everything on that end is okay. Someone recommended I check for drivers, which I am unable to find. Are there Windows 2K drivers for this particular model?
And this, in segments so you can have short break between the laughs, is the response I recieved:
Dear Sir or Madam,
This should’ve been a note I was in trouble, as they can’t seem to identify if I’m male or female (I’ve met so many girls named Andrew, after all… *shrugs*)
The EPO CR-856E is not supports firmware update function.
Wait, what?
Probably you can check CD-ROM readability as follow:
I don’t want to know if my CD-ROM is readable, I want to know if there’s drivers! And I can’t read circuitry anyway!
(1). Please insert disc into CD-ROM, the Busy LED will flash a minute and always light. That means the CD-ROM is ready to read disc.
Ummm… The LED will always light? Mmmkay…
(2). If insert disc into CD-ROM, the Busy LED will flash a minute and always dim.
Didn’t you just say it always light? Now I’m really confused…
Probably your disc have dirty question
Y’know, it DID ask me if it made me randy before I put the disc in, but I didn’t really think about it…
(for example: scratch, fingerprint, dust…etc.)
Wait… What’s that got to do with it asking me dirty questions?
and please clean your disc when you want to read disc.
But I don’t want to read it, I want the DRIVE to read it! And it’s not! And the disc wasn’t really asking me dirty questions!
If the CD-ROM can not read generality discs that means device is deface.
I did catch it tagging the back of our building with graffiti…
Our recommend is Please attach disc
To what exactly?
(CDROM can not readable disc)
That’s because CDROM is moron, but you make CDROM look like Einstein…
to contact with retailer to repair or replace.
Who am I contacting with my retailer again?
Thanks and Best regards,
Caltech
I think this is the only sentence I actually made sense of…
Tags: Humor by Andrew Laine
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